General Frequently Asked Questions
What are flexible travel passes?
All of the Flexible Travel Passes include local transportation and hand-picked experiences. Accommodation is not included, giving you the freedom to choose your own and to travel at your own pace.
There are no fixed schedules, giving you full flexibility to change the dates (and pick your accommodation) on the go. With our Flexible Travel Passes, you simply pick the route that suits you best, depending on where you want to go and how much time you want to travel.
Choose from our many options worldwide, or create your own tailor-made pass!
Full details on the Flexible Travel Passes can be found here.
What are group adventures?
With our Group Adventures, all the details are sorted out for you! You’ll have a local trip leader or English-speaking escort to take you to all of the best places with a group of like-minded travellers.
Group Adventures have a structured itinerary, with accommodation and transportation included as well as a fixed trip length.
Simply choose from one of our many unique Group Adventures from all around the world!
For more information about Group Adventures, click here.
What are independent trips?
Independent Trips allow you to navigate on your own, on a pre-set customisable itinerary that fits your exact needs.
Accommodation, transport, and guided experiences are included. You also enjoy the liberty of having free time to explore at your own pace.
For more information about Independent Trips, click here.
Is there anything else I need to know?
Prices are correct at the time of updating the website but may vary at the time of booking due to currency fluctuations. Please check with your local iFlyGo travel agent for more details.
Flexible Travel Passes Frequently Asked Questions
What type of transportation is included in my pass?
Depending on the route or activity, you may be travelling by bus, boat, train, shuttle, bicycle, canoe, or even on foot!
Whatever the mode of transportation, getting from one point to the next will surely be a memorable experience when you book your next holiday with iFlyGo.
What type of experiences are included in my pass?
Every pass includes unique experiences so you can enjoy unforgettable memories along the way.
We strive to offer tons of local experiences, cultural tours, nature activities and, of course, historic tours too. From a bike ride through Bangkok to salsa dancing in Havana, these are just a couple of examples of the fun things you’ll get up to!
Bear in mind that, occasionally, you may need to pay for entrance fees or lunch (in cash) locally during your activity.
For more information on included experiences, check the itinerary belonging to each trip.
Is accommodation included?
No, for the Flexible Travel Passes, accommodation is not included. We want to give travellers full flexibility to stay in each destination as long as they wish.
iFlyGo does provide you with a list of recommended accommodations in each destination so you can simply choose where to stay for a more independent travel experience or if you require us to help you plan your entire itinerary and book your accommodation we can do that too.
What does minimum recommended time mean?
We recommend a minimum number of days for each destination on your route so that you will have enough time to enjoy the cities, towns, activities, and nature.
This is usually the shortest alternative to travel through the route, with just enough time to see and do it all. However, by giving you flexibility, you can take as much time as you want and travel without feeling rushed.
Can I travel in both directions, backtrack or start at a different point?
No. Your Flexible Travel Pass can only be used for the route purchased in one onward direction.
If you wish to start at a different point along your selected route, that’s ok with us! (For example, Your pass begins in Mexico City but you are already in Oaxaca, you can simply start from there!)
Can I make changes to my pass by adding or removing activities or destinations?
We are more than happy to give you a quote for adding destinations or activities to your existing pass. Likewise, if you wish to skip activities or destinations we can also help you arrange that. Feel free to contact us anytime.
I booked my pass! So what happens next?
Congratulations! You’re ready to go!
If you have already sorted out your itinerary, the only thing you need to do is contact us via email at least 2 weeks in advance (especially during the high season and holidays) so we can confirm the first leg of your journey.
If you still have questions or need help organising your itinerary, we are happy to help. Leave the logistics and local recommendations up to us! Email us as soon as possible so we can help you squeeze the most into your trip if you are short on time, or still need help deciding how many days to stay in each place..
Can I make changes to my departure dates anytime?
Yes! With Flexible Travel Passes, you can book up to 4 services in advance and still enjoy the flexibility of making changes to your departure dates anytime. You can book the rest of the services on the go and as you wish.
This is ideal for travellers who have plenty of time to complete their route and want to enjoy their trip at their own pace with a flexible itinerary.
You can make changes to your departure dates up to 24 hours in advance. Keep in mind that changes are subject to availability and we strongly recommend making changes sooner rather than later, especially during the high season and holidays. Buses can book up quickly and may require more than 48 hours notice.
What is the validity of my pass?
Flexible Travel Passes in Oceania have a 6-month validity, while every other Pass is valid for an entire year!
This means that you can begin and end your pass anytime you want, taking as long as you desire at each stop.
Group Adventures Frequently Asked Questions
Is there a trip leader?
Yes! On Group Adventures, you will have a trip leader who is knowledgeable and passionate to make sure you get the most out of each destination!
What type of transportation is included in my group adventure?
Depending on the route or activity, you may be travelling by bus, boat, train, shuttle, bicycle, canoe, or even on foot!
Whatever the mode of transportation, getting from one point to the next will surely be a memorable experience.
What type of experiences are included in my group adventure?
Every trip includes unique experiences so you can enjoy unforgettable memories along the way.
We strive to offer tons of local experiences, cultural tours, nature activities and, of course, historic tours too. From a bike ride through Bangkok to salsa dancing in Havana, these are just a couple of examples of the fun things you can do!
Bear in mind that, occasionally, you may need to pay for entrance fees or lunch (in cash) locally during your activity.
For more information on included experiences, check the itinerary belonging to each trip.
Is accommodation included?
For Group Adventures, accommodation is included for most of our multi-day options.
Sometimes the only accommodation option available will be camping, or in a shared twin room. Other times you can choose from a hostel dorm to a 3-star, 4-star or 5-star hotel.
How do I get started once I've booked my group adventure?
If you still have any doubts or questions, you can always contact iFlyGo.
We will be more than happy to help.
Can I make changes to my itinerary?
Before booking, you can make changes to any adventure by contacting our expert team for a Tailor-Made quote.
Simply get in touch with our travel planners to organise a Tailor-Made Trip and we will create an ideal customised itinerary, including activities, lodging, and transportation options just for you.
Where is the departure point for my included experiences and transport?
Detailed departure information is always found in the travel documents. This could be a meeting point, you may need to go directly to the bus station or wait at your hostel/hotel for pick-up. If you request a new service, the departure information will be updated.
Independent Trips Frequently Asked Questions
Is there a trip leader?
Yes and no! On the Independent Trips, you will travel with great local guides on your included experiences only, while having free time to do as you please on your own.
What type of transportation is included in my independent trip?
Depending on the route or activity, you may be travelling by bus, boat, train, shuttle, bicycle, canoe, or even on foot!
Whatever the mode of transportation, getting from one point to the next will surely be a memorable experience.
What type of experiences are included in my independent trip?
Every trip includes unique experiences so you can enjoy unforgettable memories along the way.
We strive to offer tons of local experiences, cultural tours, nature activities and, of course, historic tours too. From a bike ride through Bangkok to salsa dancing in Havana, these are just a couple of examples of the fun things you can do!
Bear in mind that, occasionally, you may need to pay for entrance fees or lunch (in cash) locally during your activity.
For more information on included experiences, check the itinerary belonging to each trip.
Is accommodation included?
Yes, the Independent Trips include your accommodation.
Sometimes the only accommodation option available will be camping, or in a shared twin room. Other times you can choose from a hostel dorm to a 3-star, 4-star or 5-star hotel.
How do I get started once I've booked my independent trip?
If you still have any doubts or questions, you can always contact iFlyGo.
We will be more than happy to help.
Can I make changes to my itinerary?
Yes! Most of our Independent Trips are have customisable itineraries and a flexible trip length.
You can select how long you stay in each destination, add extra activities, and select your accommodation based on your budget.
Where is the departure point for my included experiences and transport?
Detailed departure information is always found in the travel documents. This could be a meeting point, you may need to go directly to the bus station or wait at your hostel/hotel for pick-up. If you request a new service, the departure information will be updated.